Terms and Conditions

Effective Date: October 16, 2025
Business Name: 37 Smog and Repair (“37 Smog,” “the Company,” “we,” “us,” or “our”)

These Terms & Conditions (“Terms”) govern your use of our services, website, and any related tools or communications. By visiting our location, booking an appointment, using our website, or otherwise engaging with our services, you agree to these Terms.

If you do not agree, you should not use our services.

1. Services We Provide

Our services include:

. Smog inspection and emissions testing

. General automotive repair and maintenance

. Diagnostic services

. Customer support and scheduling (in person, SMS, phone, or online)

Service availability varies based on workload, regulations, and vehicle condition.

We reserve the right to decline or discontinue service if a vehicle is unsafe or for any lawful reason.

2. Eligibility & Customer Responsibilities

By using our services, you confirm that:

. You are at least 18 years old

. You own the vehicle or are authorized by the owner

. All information you provide is accurate

You agree to:

. Provide correct vehicle information

. Remove personal items before drop-off

. Comply with all laws regarding your vehicle

3. Appointments, Check-In & Cancellations

3.1 Scheduling

Appointments may be made in person, by phone, SMS, or online. times are estimates and not guarantees.

3.2 Arrival

Late arrival may require rescheduling or waiting for the next available slot.

3.3 Cancellations

Notify us as early as possible. We may enforce a cancellation/no-show policy.

4. Estimates, Authorizations & Repairs

. Estimates are not final until inspection

. We will obtain your approval before performing chargeable work

. Approval may be given verbally, in writing, email, SMS, or electronically

If additional issues arise, we will seek approval before continuing.

5. Smog Check Results

Smog inspections follow state and local laws.

. Passing is not guaranteed

. You are responsible for compliance with DMV deadlines

. Retest policies (if offered) may include specific conditions

6. Parts, Labor & Warranty

We may use new, rebuilt, remanufactured, OEM, or aftermarket parts.

Any warranty provided will be:

. Printed on your invoice, or

. Provided separately in writing

Unless stated otherwise, services are provided “AS IS” and we disclaim implied warranties permitted by law.

7. Payment Terms

Payment is due at service completion before vehicle release.

Deposits may be required for special orders.

We may charge storage fees for vehicles left after notice of completion and may place a mechanic’s lien for unpaid work.

8. Risk of Loss & Personal Items

We take reasonable care of vehicles but are not responsible for:

. Items left inside the vehicle

. Pre-existing damage, rust, or prior repairs

. Acts of nature, theft, vandalism, or events beyond our control

9. Electronic Communications & SMS Messaging

By providing your phone number or email, you consent to receive:

. Appointment confirmations

. Service reminders and updates

. Financing updates (if applicable and only upon request)

. Promotional offers (where permitted)

SMS Disclosure (A2P-Required Language):

By providing your phone number, you agree to receive SMS/text messages from 37 Smog and Repair.

Message frequency varies

Reply STOP to opt out

Reply HELP for help

Message and data rates may apply

Carriers are not liable for delayed or undelivered messages

Do not send highly sensitive information through SMS or regular email.

10. Website Usage

You agree not to:

. Use the website unlawfully

. Attempt to hack or interfere with the site

. Scrape or copy content without permission

We may modify or discontinue website features at any time.

11. Intellectual Property

All website and marketing content is protected.
You may view or print for personal use only.

12. Third-Party Links

We are not responsible for third-party websites or services linked on our site.

13. Privacy Policy

Your use of our services is also governed by our Privacy Policy.

If any conflict exists between these Terms and the Privacy Policy on privacy matters, the Privacy Policy controls.

14. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, special, punitive, or consequential damages.

Our total liability will not exceed the amount paid for the specific service.

Your statutory consumer rights are unaffected.

15. Indemnification

You agree to indemnify and hold 37 Smog and Repair harmless from claims arising out of your misuse of services or violation of these Terms.

16. Changes to These Terms

We may update these Terms at any time. Continued use indicates your acceptance of updates.

17. Governing Law

These Terms are governed by California law.
Disputes will be handled in courts serving San Bernardino County, CA.

18. Contact Information

37 Smog and Repair
9897 Hesperia Rd, Building B
Hesperia, CA 92345
Email: [email protected]
Phone: (866) 780-7664

ARD 314379
RC 314379