Privacy Policy

Effective Date: October 16, 2025

37 Smog and Repair and its subsidiaries and affiliates (collectively, the “Company,” “we,” “us,” or “our”) respect your privacy and are committed to being transparent about how we collect, use, and protect your information.

Information We Collect

We may collect information in the following ways:

1) Information you provide directly

We collect information when you complete forms, applications, surveys, or contact us by phone, email, text message, or through our website.

2) Information from third parties

We may receive information from affiliates, marketing partners, warranty providers, and service providers, including our shop management systems and parts/warranty platforms that support our operations.

3) Information collected automatically

When you visit our website, we may collect information automatically through cookies and similar tracking technologies. This may include IP address, device type, browsing activity, and system settings.

4) Service and vehicle information

We may collect and maintain vehicle and service-related information, including vehicle identifiers (such as VIN, license plate, year, make, model, and mileage) and service history (including inspections, repairs performed, and parts used). This helps us maintain records and support parts and labor warranties.

SMS Consent

By providing your phone number and submitting a form on our website, you consent to receive SMS text messages from 37 Smog and Repair regarding appointment confirmations, service updates (including warranty and safety-related updates), and promotional offers. Message and data rates may apply. You may opt out at any time by replying STOP to any message you receive.

How We Use Your Information

We use the information we collect to:

· Provide, improve, and personalize our services

· Schedule and manage appointments and vehicle service

· Maintain service and repair history and assist with parts and labor warranties

· Respond to inquiries and process transactions related to automotive repair and smog inspection services

· Send updates, appointment reminders, important service or safety notices, and promotional offers

· Monitor and enhance website and system performance, including integrations between our systems

· Comply with legal and regulatory requirements

Disclosure of Your Information

We may share your information with:

Affiliates and service providers to support business operations, including:

· Shop management and parts/warranty platforms used to manage service records and register, verify, or support applicable warranties

· Customer communication and marketing platforms used to send reminders, confirmations, and limited promotional messages

· IT, analytics, and security providers that support our systems

Regulatory authorities and legal entities when required by law.

Marketing partners (only with your consent) for relevant offers.

We do not sell personal information to third parties.

Our service providers are contractually or commercially required to use your information only to perform services on our behalf and not for their own independent sales or marketing purposes.

Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze site usage, and tailor marketing efforts. You can modify your browser settings to decline cookies; however, doing so may affect website functionality.

Opt-Out & Data Rights

You may opt out of promotional marketing communications at any time by:

· Replying STOP to SMS messages

· Clicking “unsubscribe” in emails

· Emailing info@37smog.com with your opt-out request

Even if you opt out of promotional messages, we may still contact you for non-marketing purposes such as appointment confirmations, service reminders, safety notices, or warranty-related communications.

California Consumer Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

Request access to personal data collected about you
Request deletion of your personal data, subject to certain exceptions (for example, when we must retain service records for legal, warranty, or regulatory purposes)
Opt out of data sharing for targeted advertising

To submit a request, contact info@37smog.com or call (760) 559-2423.

Security Measures

We implement security protocols designed to safeguard personal data. However, no system is 100% secure. Please avoid sending highly sensitive information via email or text message.

Children’s Privacy

Our services are not intended for individuals under 13, and we do not knowingly collect personal information from minors.

Policy Updates

We may update this Privacy Policy periodically. The most current version will always be available on our website. Continued use of our services constitutes acceptance of any updates.